Privacy Policy

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Privacy Policy


This privacy policy details how Samson Scientific uses and protects any information that you give Samson Scientific when you use this website.


Samson Scientific is committed to ensuring that your privacy and personal information is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.


What we collect

We may collect the following information:


- Name and Title

- Contact information including email address

- Demographic information such as postcode, preferences and interests

- Other information relevant to customer surveys and/or offers


What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:


- Internal record keeping

- Providing Quotations

- We may use the information to improve our products and services

- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email     - address which you have provided

- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail

- We may use the information to customise the website according to your interests


Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.


We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.


Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.


You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:


- if you have previously opted in to receiving news updates you can opt out by emailing us at enquiries@samsonscientific.com

- if you do not want us to use your personal information in order for us to contact you in other ways, please email us at enquiries@samsonscientific.com


We will not sell, distribute or lease your personal information to third parties unless we are required by law or regulation to do so.


You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to our registered office address on our contact us page.


If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible.

We will promptly correct any information found to be incorrect.