Servicing

Laboratory Equipment Servicing


Working closely with a nationwide network of manufacturer trained field service engineers we are able to provide a rapid response breakdown service no matter where you are in the UK & Ireland.

The majority of trusted engineers we have personally known and worked with for well over a decade and they are some of the industry's finest laboratory and medical equipment engineers.  Each and every one is highly experienced in a vast range of laboratory and medical equipment and have the diagnostic experience and skills to give you complete and total support and know that getting your equipment back up and running quickly and on budget is the priority.


The network of engineers we work with are able to support you on the following range of laboratory equipment:


  • Centrifuges
  • CO2 Incubators (Binder, Esco, Forma, Heraeus, Jencons, Jouan, Leec, New Brunswick, RS Biotech, Salvis, Sanyo, Thermo and others)
  • Climatic chambers
  • Ovens


Services provided and benefits of choosing our engineers:


  • Calibration
  • Clear and concise quotation and pricing of parts, labour and travel time
  • Equipment installation and commissioning
  • Extremely high first-time fix rate
  • IQ/OQ Services
  • OEM and high quality after-market parts with 12 months warranty
  • On-site liability insurance
  • Phoneline and email technical support (support given by actual engineers and not a call handler)
  • Service contracts and Preventative Maintenance agreements
  • Rapid response to minimize equipment downtime
  • Relocation Service
  • Workshop repair & refurbishment services


If you have any service related enquiries for your equipment then please feel free to get in touch using the service quote request form below or alternatively you can call us on 0845 094 9743 or email service@samsonscientific.com


Service Quote Request Form