Service & Support for Gas Generators

The service team provides support for laboratory users of laboratory and light industrial gas generators, including nitrogen, hydrogen and zero hydrocarbon air units. We service a wide range of equipment makes and models covering the most common models.

Customers can choose from a range of service cover levels (from an annual planned maintenance service to full repair cover with service level agreements) or opt for one-off maintenance if they prefer.

What are the advantages?

• All major brands are supported, including Chromalytic, Peak Scientific, Parker Hannifin, Parker Domnick Hunter, Proton, LNI Swissgas, FDGSi.
• Our unrivaled experience with laboratory instruments means we can support, troubleshoot and diagnose problems with the entire instrument system, not just the gas generator. This means faster repair times, better uptime and greater customer confidence.
• Flexible and affordable contract options for all maintenance budgets.
• Automated ticketing system and self-service portal. Customers can request and track support.
• Phones answered by an engineer.

For whom is the offer relevant?

Customers for whom support contracts, one-off service activities and instrument validation are required:

• Nitrogen generators for LC-MS
• Generators for high-purity nitrogen
• Zero air generators
• Hydrogen generators
• FT-IR dryer
• TOC generators